ALVEN SERVICES

Discover Our Expertise

Power Your Business with alven Managed IT Services

Whether you are a small business or a large enterprise, your network and IT infrastructure serves as the backbone of your entire business operations — and its health and well-being are critical to your strategy, growth, and success. This is why managed IT services are one of the most important factors in business development. Our managed IT services provide you with end-to-end IT management services and support for all covered technologies (e.g., computers, laptops, tablets, BYOD devices, servers, printers, network devices, cloud technologies), so you can stay on top of your game building a competitive advantage in your marketplace. With every alven Managed IT Services Plan you receive a team of highly-experienced, certified network consultants, subject matter experts, account management specialists, and 24×7 access to our Help and Support Desk.

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Endpoint IT Management

As a successful business, your IT efforts should be focused on how to support and advance your organization. With our Endpoint IT Management Solution, we take the burden off your internal teams and provide comprehensive IT management and support for existing PC endpoints.

24/7 Helpdesk & On Site Support

Looking to develop your business but not sure where to turn? Need help planning or executing your next project? Let us guide you. Any organization can move forward with small incremental changes, but building for the future in today’s rapidly evolving environment means taking bold chances and making insightful decisions.

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Outsourced Help Desk

Looking for Outsourced Service Desk Providers?
Turn to alven for immediate, help desk outsourcing services and start winning with IT.
alven offers comprehensive help desk outsourcing services to businesses requiring a full-service technical resource center, a 24 hours Help Desk or a part-time help desk. We also offer application support center and customer service desk solutions. No matter what type of help desk outsourcing services your business needs, we can provide you with a complete and customized turnkey solution based on your unique IT needs.

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Management & Monitoring

Discover our solutions for Remote Network Monitoring & Management, Automated Systems Management and On-Site Network & Support

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Private Labeled Help Desk

Brand Our Service Desk As Your Own
If having the appearance of a dedicated internal support team gives your organization a competitive advantage, alven provides private labeled services.
For many organizations, being able to offer high quality technical support for customers, partners, and other parties is a competitive necessity. Our 24/7 Service Desk is highly customizable with a variety of options to provide your users with a unique IT service experience.

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On Site Network & Support

On-Site Network Support Services from alven
With your alven managed IT services plan, we allow you to “manage your business, not your network.”

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Remote Network Monitoring & Management

Our RMM Services to Give Your Business a Competitive Advantage
With remote monitoring and management (RMM), we can proactively monitor your environment, behind the scenes, and resolve issues without disrupting users. We are more efficient, which means your users remain more productive.

Automated Systems Management

We have an internal Automation Team dedicated to ensuring we utilize technology efficiently to improve the productivity of each customer. We install automated software agents that are configured and customized for each environment to ensure that critical and regular maintenance on each system is routinely performed.

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Technical Projects

Through collaboration, we help solve your technical challenges and offer you a winning solution. Do you have a technical project too large or too complex for your in-house IT team?

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Project services

IT Project Services and Infrastructure Services
Ongoing support, technical projects, and experts in your office when you need them.

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Network Design and Build

Our Network Design and Implementation Services Give You a Competitive Advantage
alven network build services and network design services provide secure, reliable, and cost-effective computing and communication infrastructures.

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IT Staff Augmentation

Achieve Business Goals Faster with Staff Augmentation Services
alven can help you strengthen your organization’s internal IT force and increase your competitive advantage FAST..

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IT Consulting

Strategic IT Consulting Services Give You a Winning Advantage
As one of the leading information technology consulting firms, alven delivers custom-tailored IT consultancy services and business IT support for organizations of any size. By partnering with alven, we can help lead your organization forward with highly-effective IT strategies. Implement innovative solutions with our IT consultancy services today.

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