Automated Systems Management

Our Automation Team is Dedicated to Helping You Win with IT

We have an internal Automation Team dedicated to ensuring we utilize technology efficiently to improve the productivity of each customer. We install automated software agents that are configured and customized for each environment to ensure that critical and regular maintenance on each system is routinely performed. This feature helps save each organization both time and money by reducing the need for traditional on-site or “break-fix” support, which allows us to manage and remediate the majority of technical issues behind the scenes, often before major problems even arise.

The Proactive Tasks We Perform Include:

  • Anti-virus, anti-spyware, and anti-malware scans

  • Preventive software patch management

  • Software licensing management and compliance reporting

  • PC inventory management reporting

  • PC performance tuning

  • End-user desktop remote access

  • Client console and monthly reports

Our Engineers are Microsoft Certified

By choosing us for your Microsoft technical support needs, you can rest assured that you are getting highly-skilled, well-trained technical consultants who can answer your questions and provide problem solving solutions for any situation.

With our Microsoft credentials, we can provide professional expertise and assistance with IT projects as well as ongoing help desk and support services to ensure that you can focus on managing your business while we at alven focus on helping you win with IT.